Privacy Policy
Last Updated: February 16, 2025

This Privacy Policy explains how Incremental Gains, LLC ("Company," "we," "us") collects, uses, and protects your personal information. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and any other details provided when signing up for services.

  • Payment Information: Payment card details and transaction history. Payments are securely processed through Stripe, and we do not store your full credit card details.

  • Usage Data: Information about how you interact with our website and services, including IP addresses, browser type, and access times.

  • Cookies & Tracking Technologies: We use cookies to improve user experience and analyze website traffic. You can disable cookies in your browser settings.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and improve our personal training services.

  • To process transactions and manage accounts.

  • To communicate with you about services, promotions, or updates.

  • To ensure compliance with legal obligations.

3. Data Sharing & Third Parties

We do not sell your personal information. However, we may share your data with:

  • Service providers such as Stripe (for payments), Kit (for email communication), and scheduling platforms to facilitate business operations.

  • Legal authorities if required by law or to protect our rights.

For details on how these third parties handle your data, please refer to their respective privacy policies.

4. Your Rights & Choices

You have the right to:

  • Access or update your information by contacting us.

  • Request deletion of your personal data (subject to legal obligations).

  • Opt out of marketing emails by using the unsubscribe link or contacting us directly.

  • Disable cookies in your browser settings.

  • Withdraw consent for data processing by emailing us at [email protected] (this may affect your ability to use certain services).

To exercise these rights, contact us at [email protected].

5. Data Security & Retention

We implement security measures to protect your personal information. However, no online transmission is 100% secure. Use our services at your own risk.

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer needed, we securely delete or anonymize your data.

6. International & Legal Compliance

  • GDPR (General Data Protection Regulation): If you are in the EU, we act as the Data Controller for your personal information.

  • CCPA (California Consumer Privacy Act): California residents can request details about their data collection and processing.

For requests, email [email protected].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated revision date. Significant changes will be communicated via email or website notifications. Continued use of our services after changes means you accept the updated policy.

8. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us at [email protected], and we will take appropriate action.

9. Contact Us

For any privacy-related questions, please contact us at:
Email: [email protected]